[Planned] Email Support Helpdesk Maintenance – September 12, 2026

Dear Customers,

We will perform scheduled maintenance affecting our email support services on September 12, 2026.

The estimated timeframe of the maintenance is as follows:

07:00 – 09:30 UTC | 03:00 – 05:30 AM EDT

During this maintenance window, emails sent to our Customer Support team may experience a delay of up to 2 hours before they can be processed and answered.

Please rest assured that no emails will be lost, and all messages received during the maintenance will be processed once the maintenance is completed.

If you require assistance during this time, please consider contacting our Customer Support team via Live Chat, which will remain available.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.

Kind regards,
Namecheap Support Team