[Resolved] COMODO CA Emergency Maintenance – September 13, 2021

Dear customers, Unfortunately, there are issues with SSL activations/reissues through NC API. The issue is being investigated. Regretfully, we do not have ETA regarding the issue resolution. We keep in touch with COMODO CA technical support and will be glad to keep you updated. We sincerely apologize for the inconvenience and thank you for your … Continue reading [Resolved] COMODO CA Emergency Maintenance – September 13, 2021

[ALERT] CRITICAL VULNERABILITY IN WORDPRESS AUTOMATIC PLUGIN VERSION <= 3.53.2

Dear WordPress users, We would like to inform you of a recent WordPress Automatic Plugin vulnerability (version 3.53.2 and below). The script /wp-content/plugins/wp-automatic/process_form.php allows for the updating of databases without proper authentication. You may learn more about the vulnerability’s risks and technical details at https://blog.nintechnet.com/critical-vulnerability-fixed-in-wordpress-automatic-plugin/  If you use the aforementioned software, in order to keep … Continue reading [ALERT] CRITICAL VULNERABILITY IN WORDPRESS AUTOMATIC PLUGIN VERSION <= 3.53.2

[Completed] Scheduled Jellyfish.ai performance testing on September 10, 2021

Dear customers, We would like to let you know that we are going to perform scheduled Jellyfish.ai performance testing on 10 September 2021 at 02:00 AM EDT | 6:00 UTC. Maintenance window: 4 hours.Expected downtime: not expected.Services Impacted: Jellyfish.ai may become temporarily unavailable or its response time can increase. Once the performance testing starts, we will … Continue reading [Completed] Scheduled Jellyfish.ai performance testing on September 10, 2021

[Completed] Scheduled Private Email network maintenance on September 10, 2021

Dear clients, We would like to let you know that we are going to perform scheduled Private Email network maintenance on September 10, 2021, at 3:00 AM EST | 7:00 UTC. Maintenance window: 2 hours.Expected downtime: not expected.Services Impacted: No downtime expected. Temporary network lag might occur due to routes rebuilding. Once the maintenance starts, … Continue reading [Completed] Scheduled Private Email network maintenance on September 10, 2021

[Resolved] Private Email accounts may not be accessible or emails may not be available in Private Email accounts – September 10, 2021

Dear customers, We would like to let you know that we are facing temporary issue with Private Email storage; thus, emails may not be available in your Private Email accounts, and you may face issue with accessing your Private Email accounts. Please accept our apologies for these inconveniences. We thank you for your patience and … Continue reading [Resolved] Private Email accounts may not be accessible or emails may not be available in Private Email accounts – September 10, 2021

[Investigating] Issues with .AU domains

Dear Customers, We are currently experiencing connectivity issues with our upstream registration provider.  As a result, domain registration/renewal/transfer orders for .COM.AU, .NET.AU .ORG.AU may fail: This issue is our top priority, and we are working hard to resolve it as quickly as possible. We have escalated it to our upstream provider and will keep you … Continue reading [Investigating] Issues with .AU domains