Dear customers,
We regret to inform you that we are currently experiencing temporary software issues on VPS and Dedicated servers. The clients who use Nginx + Apache as web server might experience the “Misdirected Request” error on hosted websites.
The issue is caused by a recent security update to EasyApache 4, affecting servers using both Nginx and Apache together. Unfortunately, we do not have an ETA regarding the issue resolution.
We are awaiting updates from the upstream vendor and will apply the fix as soon as it is available. We apologize for any inconvenience this may cause and appreciate your patience.
We will post updates in this status post throughout the process to keep you informed. We sincerely apologize for the inconvenience and thank you for your patience and understanding.
Kind regards,
Namecheap Support Team
Update @ 5:40 AM EDT | 09:40 UTC
The issue is still being investigated. The next update will be provided in the next 4 hours.
Update @ 9:40 AM EDT | 13:40 UTC
The issue is still being investigated. The next update will be provided in the next 6 hours. Thank you for your patience.