Dear customers,
We regret to inform you that we are currently experiencing temporary hardware issues on Premium Server 339. The users might experience time-out errors on hosted websites and cPanel accounts, as well as other cPanel services. Unfortunately, we do not have an ETA regarding the issue resolution.
Our dedicated team of technicians is actively investigating the situation to resolve it as swiftly as possible.
Part of the users will be migrated from premium339.web-hosting.com to premium338.web-hosting.com. No actions are required from the client’s side.
We will post updates in this status post throughout the process to keep you informed. We sincerely apologize for the inconvenience and thank you for your patience and understanding.
Kind regards,
Namecheap Support Team
April 21, 2026, 11:17 AM EDT | 15:17 UTC.
We are glad to inform you that the issue has been resolved and that the migration has been completed. Thank you for your patience!