[RESOLVED] Issues with Top-Up process using BTCPay

Dear Customers, We are currently experiencing issues with the top-up process via BTCPay. In the meantime, we recommend using another method of payment such as credit cards (we accept direct Visa, MasterCard, Discover, and American Express payments), PayPal, or top up your Namecheap account funds using BitPay. Unfortunately, we do not have any ETA so … Continue reading [RESOLVED] Issues with Top-Up process using BTCPay

[STARTED] SCHEDULED MYSQL SERVICE MAINTENANCE ON BUSINESS SERVER 91, May 15, 2025

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on our Business Server 91 that will take place on Thursday, May 15, at 3:00 AM EDT | 07:00 UTC. This maintenance is essential to ensure our system’s stability and performance. Maintenance window: 6 hours;Expected downtime: up to 4 hours;Affected service: MySQL service will be unavailable. Websites … Continue reading [STARTED] SCHEDULED MYSQL SERVICE MAINTENANCE ON BUSINESS SERVER 91, May 15, 2025

[PLANNED] SCHEDULED MIGRATION OF RESELLER SERVERS 37, 60, 61, 66, 67 AND 68 to DATUM | MAY 20, 2025

Dear Customers, Please be informed that a scheduled migration of Reseller Servers 37, 60, 61, 66, 67 and 68 to Datum data center will take place on Tuesday, May 20, at 7:00 PM EDT | 23:00 UTC. The migration will ensure that the servers continue to deliver optimum performance. Affected services: all hosting services;Maintenance window: … Continue reading [PLANNED] SCHEDULED MIGRATION OF RESELLER SERVERS 37, 60, 61, 66, 67 AND 68 to DATUM | MAY 20, 2025

[Planned] Email Support Helpdesk Scheduled Maintenance – May 20, 2025

Dear Customers, We will perform scheduled maintenance on our support helpdesk server on May 20, 2025. The estimated timeframe of the maintenance is as follows: 06:00 – 06:30 UTC | 02:00 – 02:30 AM EDT During the maintenance window, your emails will be received with a delay. Please note that all previously submitted email requests … Continue reading [Planned] Email Support Helpdesk Scheduled Maintenance – May 20, 2025

[Started] Database maintenance of EasyWP, May 12-17, 2025

Dear customers, We’d like to inform you about a database maintenance of the EasyWP service. It will take place on May 12, 2025, starting at 05:00 PM EDT | 21:00 UTC. During the maintenance, we will perform the customer databases migration from MySQL to MariaDB engine. Maintenance will happen on the websites, pointed to the following Alias … Continue reading [Started] Database maintenance of EasyWP, May 12-17, 2025

[Planned] Upstream Platform Scheduled Maintenance on May 18–19, 2025

Dear Customers, This is to let you know that on May 18–19, 2025, we will have a scheduled service maintenance on the upstream registration platform. Domain availability checks, registrations, renewals, updates, and WHOIS availability checks may not be possible for the following TLDs: .CH, .ES, .COM.ES, .FR, .LI, .PE, .SG, .COM.SG, .COM.PE, .NET.PE, ORG.PE. We recommend not to … Continue reading [Planned] Upstream Platform Scheduled Maintenance on May 18–19, 2025

[PLANNED] SCHEDULED MIGRATION OF REGULAR SERVERS 129, 132, 246, 256 AND 257 to DATUM | MAY 17, 2025

Dear Customers, Please be informed that a scheduled migration of Regular Servers 129, 132, 246, 256 and 257 to Datum data center will take place on Saturday, May 17, at 7:00 PM EDT | 23:00 UTC. The migration will ensure that the servers continue to deliver optimum performance. Affected services: all hosting services;Maintenance window: 8 … Continue reading [PLANNED] SCHEDULED MIGRATION OF REGULAR SERVERS 129, 132, 246, 256 AND 257 to DATUM | MAY 17, 2025

[Planned] .ECO Registry Scheduled Maintenance – May 15, 2025

Dear Customers, This is to let you know that the registry of .ECO domains will be processing scheduled maintenance on May 15, 2025. The time frame for the maintenance is as follows: 11:00 AM – 03:00 PM EST | 15:00 – 19:00 UTC Domain availability checks, registrations, renewals, and update requests may not be possible throughout the maintenance window … Continue reading [Planned] .ECO Registry Scheduled Maintenance – May 15, 2025

[PLANNED] Upstream Platform Scheduled Maintenance on May 19, 2024

Dear Customers, This is to let you know that on May 19, 2024, we will have a scheduled service maintenance on the upstream registration platform. Domain availability checks, registrations, renewals, updates, and WHOIS availability checks may not be possible for the following TLDs: .CH, .LI, .PE, .ES, .FR, .SG We recommend not to trigger these service requests as they … Continue reading [PLANNED] Upstream Platform Scheduled Maintenance on May 19, 2024

[Planned] .COM, .NET Scheduled Registry Maintenance on May 17-18, 2025

Dear Customers, This is to let you know that on May 17-18, Verisign, the registry of .COM, .NET domains will be processing a scheduled production maintenance. The time frame for the maintenance is as follows: May 17, 09:00 PM – 09:45 PM EDT | May 18, 01:00 – 01:45 UTC Domain availability checks, registrations, renewals, transfers, updates, and WHOIS will not be possible throughout … Continue reading [Planned] .COM, .NET Scheduled Registry Maintenance on May 17-18, 2025