Dear Customers,
We regret to inform you that the Shared , Reseller Hosting service and Namecheap.com is temporarily unavailable in some locations As a result, the cpanel, webmail and websites interface may not be accessible for certain users. The issue is related to our GTT upstream provider. It has been reported to them and is being investigated.
We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.
Estimated Timeframe: Unfortunately, we do not have an ETA at this time.
Please rest assured that our team is working to resolve the issue as quickly as possible.
Meanwhile, you may try accessing the services using another Internet connection or VPN (if available).
We will continue to provide updates here as soon as more information becomes available.
Best regards,
Namecheap Team
Update @ 7:40 AM EDT | 11:40 UTC
The issue has been resolved – GTT has restored the operation of its network. All the services should be available now.