[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED BUSINESS SERVERS | JUNE 5, 2025

Hosting, Shared Servers 09:21:am America/New_York

Dear Customers, Please be informed that the software maintenance on Shared Business servers will take place on Thursday, June 5, 2025, at 4:00 AM EDT | 08:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 1 hour;Affected services: cPanel/Webmail services, and websites can be non-accessible;Expected downtime: up to 15 minutes;Affected Business Servers: 46, … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED BUSINESS SERVERS | JUNE 5, 2025 →

[RESOLVED] Issues with .AU domains DNS management

Domains 09:34:pm America/New_York

Dear Customers, We are currently experiencing connectivity issues with our upstream provider due to which management of DNS settings of .COM.AU,  .NET.AU, and .ORG.AU domains registered since May 29, 2025 may not be possible. The management of domains registered prior to this date should function as usual. This issue has been reported to our upstream … Continue reading [RESOLVED] Issues with .AU domains DNS management →

[COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | JUNE 4, 2025

Hosting, Shared Servers 09:04:am America/New_York

Dear Customers, Please be informed that the software maintenance on Shared servers will take place on Wednesday, June 4, 2025, at 3:00 AM EDT | 07:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 5 hours;Affected services: cPanel/Webmail services can be non-accessible;Expected downtime: up to 10 minutes per server.Servers:Regular: 317, 332, … Continue reading [COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | JUNE 4, 2025 →

[COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED BUSINESS SERVER 45| JUNE 4, 2025

Hosting, Shared Servers 07:53:am America/New_York

Dear Customers, Please be informed that the software maintenance on Shared Business server 45 will take place on Wednesday, June 4, 2025, at 3:00 AM EDT | 07:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 6 hours;Affected services: cPanel/Webmail services, and websites can be non-accessible;Expected downtime: up to 15 minutes.Server: … Continue reading [COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED BUSINESS SERVER 45| JUNE 4, 2025 →

[Completed] Production environment maintenance of EasyWP, June 4, 2025

Apps, EasyWP, Hosting 04:55:am America/New_York

Dear customers, We’d like to inform you about an upcoming EasyWP maintenance in the Production environment on June 4th, 2025. We expect that the EasyWP Dashboard can be unavailable during the maintenance period. Your websites should not be affected. Date: June 4th, 2025Start time: 05:00 AM EDT | 09:00 AM UTCEnd time: 07:00 AM EDT … Continue reading [Completed] Production environment maintenance of EasyWP, June 4, 2025 →

[COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | JUNE 4, 2025

Hosting, Shared Servers 07:27:am America/New_York

Dear Customers, Please be informed that the software maintenance on Shared servers will take place on Wednesday, June 4, 2025, at 4:00 AM EDT | 08:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 1 hour 30 minutes;Affected services: cPanel/Webmail services, and websites can be non-accessible;Expected downtime: up to 15 minutes.Servers:business81.web-hosting.compremium144.web-hosting.compremium146.web-hosting.com … Continue reading [COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | JUNE 4, 2025 →

[COMPLETED] BASICDNS, PREMIUMDNS, FREEDNS, WEBHOSTING DNS MAINTENANCE ON NAMECHEAP, June 4, 2025

General 03:00:am America/New_York

Dear Customers, This is to let you know that on June 4, 2025, we will be performing scheduled maintenance of BasicDNS, PremiumDNS, FreeDNS, and Webhosting DNS systems on the Namecheap Production environment. The time frame for the maintenance is as follows: June 4, 03:00 AM – 03:35 AM EDT | 07:00 – 07:35 UTC Your services will work. The possible impact … Continue reading [COMPLETED] BASICDNS, PREMIUMDNS, FREEDNS, WEBHOSTING DNS MAINTENANCE ON NAMECHEAP, June 4, 2025 →

[RESOLVED] TEMPORARY NETWORK ISSUES ON BUSINESS SERVER 115 | June 3, 2025

Hosting, Shared Servers 09:12:pm America/New_York

Dear customers, We regret to inform you that we are currently experiencing temporary technical issues with Business Server 115. The clients might experience time-out errors on hosted websites and cPanel accounts, mail service issues and malfunction of other server-related services. Unfortunately, we do not have an ETA regarding the issue resolution. Our dedicated team of technicians … Continue reading [RESOLVED] TEMPORARY NETWORK ISSUES ON BUSINESS SERVER 115 | June 3, 2025 →

[Ongoing] Database maintenance of EasyWP, June 2-6th, 2025

Apps, EasyWP, Hosting 10:20:pm America/New_York

Dear customers, We’d like to inform you about a database maintenance of the EasyWP service. It will take place on June 2, 2025, starting at 07:30 AM EDT | 11:30 UTC. During the maintenance, we will perform the customer databases migration from MySQL to MariaDB engine. Maintenance will happen on the websites, pointed to the following Alias … Continue reading [Ongoing] Database maintenance of EasyWP, June 2-6th, 2025 →

[RESOLVED] Temporary issues with backup creation/restoration in the EasyWP Dashboard

Apps, EasyWP, General 11:14:pm America/New_York

Dear Customers, We are experiencing temporary issues with the EasyWP websites, which are pointed to the ingress-haven.ewp.live (63.250.43.145, 63.250.43.144), ingress-helicon.ewp.live aliases (63.250.43.147, 63.250.43.146). Some websites can show issues with backup creation/restoration in the EasyWP Dashboard. The issue has been escalated to the responsible team to have it resolved as soon as possible. We sincerely apologize … Continue reading [RESOLVED] Temporary issues with backup creation/restoration in the EasyWP Dashboard →