Dear Customers,
We are experiencing an ongoing DDoS attack that affects the Supersonic CDN service. As a result, your website can be unreachable and show the “This site can’t be reached” error.
The issue has been escalated to the responsible team. We are working hard to resolve it in the shortest time.
Unfortunately, there is no ETA at the moment.
We will keep you regularly updated via this status post.
We sincerely apologize for the inconvenience it may cause. Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team
UPDATE @ 5:50 PM EDT | 21:50 UTC, September 29
We are glad to inform you that the issue has been fixed. Yet, we are monitoring the services to make sure they are stable after the performed changes.
UPDATE @ 6:20 PM EDT | 22:20 UTC, September 29
We are glad to inform you that the issue has been completely resolved.