Dear Customers,
We regret to inform you that our upstream provider Sectigo is currently experiencing issues with their signing servers. As a result, certificates may be issued and delivered with a significant delay.
Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep you updated.
We assure you that after the issue is resolved, all queued SSL certificates will be promptly issued and delivered to SSL admin email addresses.
We sincerely apologize for the inconvenience and thank you for your patience and understanding.
Kind regards,
Namecheap Support Team
update@ : 05:22 PM EDT | 21:22 UTC
Dear customers,
Unfortunately, the issue is not resolved yet. The Sectigo team is working on the fix. We do not have any ETA so far.
We will surely keep you updated on the progress. We will update you here as soon as we have any news.
We appreciate your understanding!
Kind regards,
Namecheap Support Team
update@ : 07:38 PM EDT | 23:38 UTC
Dear Customers,
We are glad to let you know that the issue is considered resolved.
All certificates in the queue should be issued within a few hours.
Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team