Dear Customers,
We regret to inform you that our upstream provider Sectigo is currently experiencing issues with their signing servers. As a result, certificates may be issued and delivered with a significant delay.
Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep you updated.
We assure you that after the issue is resolved, all queued SSL certificates will be promptly issued and delivered to SSL admin email addresses.
We sincerely apologize for the inconvenience and thank you for your patience and understanding.
Kind regards,
Namecheap Support Team
Update @ 06:04 PM EDT | 22:04 UTC
Dear customers,
The Sectigo team is still working on the fix. Unfortunately, there is no ETA at the moment
Please accept our sincere apologies for the inconvenience.
We are monitoring the situation closely and keeping in touch with Sectigo.
The next update in 2-4 hours or once we have any news.
Thank you for your understanding.
Kind regards,
Namecheap Support Team