[RESOLVED] TEMPORARY TECHNICAL ISSUES WITH NAMECHEAP SHARED SERVERS | JANUARY 27, 2026

Dear Customers,

We regret to inform you that we are currently facing technical issues with Namecheap shared servers. The issue was caused by internal software on the server. As a result, the hosted websites on shared servers were affected.

Our team is actively looking for alternative solutions and monitoring the issue resolution. Unfortunately, we have no ETA so far.

We will provide updates as soon as the issue is resolved. We sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Should you have any questions, feel free to contact our Support team.

Kind regards,
Namecheap Support Team

Update @ 5:32 AM EST | 10:32 UTC
We would like to let you know that we have found the solution and are implementing it on our servers. We will update you in 15 minutes.

Update @ 5:47 AM EST | 10:47 UTC
We would like to let you know that the issue has been resolved. Thanks for your patience!