Dear Customers,
We regret to inform you that our upstream provider, Sectigo CA, is currently experiencing issues with their signing servers. As a result, certificates may be issued and delivered with a delay.
Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep you updated.
We sincerely apologize for the inconvenience and thank you for your patience and understanding.
Kind regards,
Namecheap Support Team
Update @ 01:15 AM EST | 06:15 UTC
Dear customers,
Unfortunately, the issue is not resolved yet. We do not have any ETA so far.
Once we have any news, we let you know here.
We appreciate your understanding!
Kind regards,
Namecheap Support Team
Update @ 03:15 AM EST | 08:15 UTC
Dear customers,
To our regret, there are no updates regarding the issue. We are sorry for the inconvenience.
The Sectigo team is still working on resolving the issue.
Once we have any updates, we let you know here.
Kind regards,
Namecheap Support Team
Update @ 05:15 AM EST | 10:15 UTC
Dear customers,
Unfortunately, the issue is still ongoing, and the Sectigo team is actively working to resolve it as soon as possible.
Thank you very much for your patience and understanding. As soon as we have any updates or the issue is fully resolved, we will inform you here.
Kind regards,
Namecheap Support Team
Update @ 09:15 AM EST | 14:15 UTC
Dear customers,
To our regret, the issue is still present.
There is no ETA for the resolution. We will keep you posted here.
Kind regards,
Namecheap Support Team
Update @ 05:15 PM EST | 22:15 UTC
Dear customers,
Unfortunately, the issue is still ongoing, and there is currently no ETA for its resolution. The Sectigo team continues working on it.
We apologize for the inconvenience and appreciate your patience. Any updates will be shared here as soon as they become available.
Kind regards,
Namecheap Support Team