Dear customers,
We regret to inform you that we are currently experiencing temporary technical issues with Shared Server 107. The clients might experience time-out errors on hosted websites and cPanel accounts, mail service issues and malfunction of other server-related services. Unfortunately, we do not have an ETA regarding the issue resolution.
Our dedicated team of technicians is actively investigating the situation to resolve it as swiftly as possible. We apologize for any inconvenience this may cause and appreciate your patience.
We will post updates in this status post throughout the process to keep you informed. We sincerely apologize for the inconvenience and thank you for your patience and understanding.
Kind regards,
Namecheap Support Team
UPDATE @ 1:30 AM EDT | 05:30 UTC, September 30
We are glad to inform you that main web services and cPanel are available. The MySQL service is currently being tested and adjusted, so some clients may experience issues with it.
UPDATE @ 2:00 AM EDT | 06:00 UTC, September 30
We are glad to inform you that all checks have been completed, customer services are working as expected. Thank you for your patience and understanding.