Dear Customers,
Our communications service provider will be conducting a series of planned maintenance from September 17–September 21, 2025
During the maintenance window, there may be intermittent delays or failures delivering SMS to United States handsets, which can affect the usage of the Two-Factor Authentication feature on our website, namely Namecheap account login using the SMS 2FA feature.
The time frames for the maintenance are as follows:
Sep 17, 2:00 AM – Sep 17, 7:00 AM EDT | Sep 17, 06:00 – 11:00 UTC
Sep 18, 12:00 AM – Sep 18, 5:00 AM EDT | Sep 18, 04:00 – 09:00 UTC
Sep 18, 2:00 AM – Sep 18, 7:00 AM EDT | Sep 18, 06:00 – 11:00 UTC
Sep 18, 3:00 AM – Sep 18, 8:00 AM EDT | Sep 18, 07:00 – 12:00 UTC
Sep 20, 1:00 AM – Sep 20, 8:30 AM EDT | Sep 20, 05:00 – 12:30 UTC
Sep 21, 1:00 AM – Sep 21, 8:30 AM EDT | Sep 21, 05:00 – 12:30 UTC
This will not affect any of your services; however, some verification/authentication options used by our support team may be limited for a brief period.
Our Customer Support Team will be available via Live Chat and by email should you have any questions or concerns. We sincerely apologize for the inconvenience.
Kind regards,
Namecheap Support Team