Dear customers,
We would like to let you know that we are going to proceed with a MySQL service maintenance on our Premium Server 261. The maintenance will take place on Saturday, September 6, at 3:00 AM EDT | 07:00 UTC. This maintenance is essential to ensure our system’s stability and performance.
Maintenance window: 6 hours;
Expected downtime: up to 4 hours;
Affected service: MySQL service (websites that use it might show 500 errors like ‘Error Establishing a Database Connection’).
Affected servers:
Premium: 261
Rest assured that we will do our best to minimize the maintenance window and downtime.
We will post updates in this status post throughout the process to keep you informed. We sincerely apologize for the inconvenience and thank you for your patience and understanding.
Kind Regards,
Namecheap Support Team
Update @ 3:00 AM EDT | 07:00 AM UTC.
The maintenance has been started.
Update @ 5:16 AM EDT | 09:16 AM UTC.
The maintenance has been completed.