Dear Customers, Unfortunately, we are experiencing issues with the Two-Factor Authentication feature currently. The authentication codes sent via SMS may not be delivered, making it impossible to log in to Namecheap accounts when using the SMS 2FA method. We are investigating the issues with our communication platform provider, and as soon as we have any … Continue reading [ONGOING] Issues with login via Two-Factor Authentication
Dear Customers, We regret to inform you that we are facing connectivity issues with the Registry that operates .CX domains. As a result, registrations and renewals of .CX domains may not be processed correctly. You might face the “No free connections” or “Registry connection issue” errors. Your failed orders will be either refunded to the … Continue reading [STARTED] Connectivity Issues with .CX Domains Registry
Dear customers, We’d like to inform you about a database maintenance of the EasyWP service. It will take place on July 1, 2025, starting at 07:00 AM EDT | 11:00 UTC. During the maintenance, we will perform the customer databases migration from MySQL to MariaDB engine. Maintenance will happen on the websites, pointed to the following Alias … Continue reading [Completed] Database maintenance on EasyWP, July 1-4, 2025
Dear Customers, We are currently experiencing issues with contact management of .how, .ski, .soy, .audio, .best, .bio, .black, .blue, .build, .buzz, .dz, .ceo, .christmas, .click, .com, .country, .diet, .flowers, .gift, .global, .help, .hosting, .kim, .link, .london, .ltd, .onl, .org, .pics, .pink, .property, .red, .sexy and .uno TLDs As a result, you may fail to update … Continue reading Issues with contact management of some TLDs
Dear Customers, Please be informed that the software maintenance on Shared servers will take place on Monday, July 7, 2025, at 4:00 AM EDT | 08:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 4 hoursAffected services: cPanel/Webmail services and websites can be non-accessible during the downtime periodExpected downtime: up to 20 minutes per … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 7, 2025
Dear Customers, This is to let you know that the registry of .ECO domains will be processing scheduled maintenance on July 10, 2025. The time frame for the maintenance is as follows: 11:00 AM – 03:00 PM EDT | 15:00 – 19:00 UTC Domain availability checks, registrations, renewals, and update requests may not be possible throughout the maintenance window … Continue reading [Planned] .ECO Registry Scheduled Maintenance – July 10, 2025
