[Resolved] TEMPORARY HARDWARE ISSUES ON SHARED SERVER 255 | July 3, 2025

Dear customers,

We regret to inform you that we are currently experiencing temporary hardware issues on Shared Server 255. The clients might experience time-out errors on hosted websites and cPanel accounts, mail service issues and malfunction of other server-related services. Unfortunately, we do not have an ETA regarding the issue resolution.

Our dedicated team of technicians is actively investigating the situation to resolve it as swiftly as possible. We apologize for any inconvenience this may cause and appreciate your patience.

We will post updates in this status post throughout the process to keep you informed. We sincerely apologize for the inconvenience and thank you for your patience and understanding.

Kind regards,
Namecheap Support Team

Update @ 4:40 PM EDT | 20:40 UTC
We are glad to tell you that the issue has been resolved.