[Resolved] Temporary issues with the Private Email webmail, June 26, 2025

Dear Customers,

We regret to inform you that Private Email Service is experiencing temporary issues which have caused the appsuite webmail interface to become unavailable for some users.

Estimated Timeframe: Unfortunately, we do not have any ETA so far.

We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding in this matter. We’ll keep you updated here on a regular basis as we learn more details.

Kind Regards,
Namecheap Support Team

Update @ 4:10 AM EST | 08:10 UTC – June 26, 2025
Dear customers, we are glad to informed that the access to the Private Email service has been restored.

Update @ 4:27 AM EST | 08:27 UTC – June 26, 2025
Dear customers, we are glad to informed that the issue has been resolved.