[Planned] Private Email Software Update on June 14, 2025

Dear Customers,

This is to inform you about a forthcoming Private Email software update. The upgrade will take place on June 14, 2025, at 3:00 AM EDT | 07:00 UTC. This upgrade is necessary to apply firmware and software updates to maintain a secure, stable, and high-performing infrastructure.

Maintenance window: 2 hours 50 minutes.
Services impacted: downtime of the web interface, DAV/CALDAV, ActiveSync on mobile, and billing order processing. IMAP/POP3/SMTP will not work for some mailboxes, and incoming emails will be delayed.

Once the maintenance starts, we will update you via this status post, so we highly advise you to bookmark this page.

Thank you for your patience and understanding.

Kind regards,
Namecheap Support Team