Dear Customers,
We regret to inform you that Private Email Service is experiencing intermittent issues with webmail loading.
The issue is being investigated.
Unfortunately, we do not have any ETA so far. However, we will update the status post with details in 15-20 minutes.
We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding in this matter. We’ll keep you updated here on a regular basis as we learn more details.
Kind Regards,
Namecheap Support Team
Update @ 6:08 AM EDT | 11:08 UTC
Email clients with IMAP/POP/SMTP connections are also affected. This is being investigated. We highly appreciate your patience and understanding in this matter.
Update @ 6:24 AM EDT | 11:24 UTC
We are still working to resolve the issue. We sincerely apologize for the inconvenience. Your patience is highly appreciated.
Update @ 6:32 AM EDT | 11:32 UTC
The issue with loading should be resolved now. The service is already restored. It will take up to 10-15 minutes for traffic to be processed.