Dear Customers,
SSL certificate operations are currently unavailable. New orders, activations, reissues, and validation steps can’t be completed at the moment.
Our team is working on identifying the root cause.
We’ll provide an ETA as soon as possible.
Kind regards,
Namecheap Support Team
Update @ 07:30 AM EDT | 11:30 UTC
Our team has identified the cause and is working on a fix. We’ll post the next update within the next hour.
Kind regards,
Namecheap Support Team
Update @ 08:06 AM EDT | 12:07 UTC
A fix has been applied, and SSL certificate operations are beginning to recover. New requests are starting to go through, and we’re monitoring closely to confirm everything completes successfully.
Next, we’ll process the orders that were affected during the outage. These will be completed automatically, so there’s no need to resubmit them.
We’ll post the next update within 30 minutes.
Kind regards,
Namecheap Support Team