Dear Customers,
We regret to let you know that we are experiencing an issue with processing emails. Unfortunately, we cannot receive emails temporarily. Thus, email requests will be handled with a delay.Once the issue is fixed, we will receive all emails sent during this period. Meanwhile, our Customer Support Team is providing support via chat. Feel free to initiate the conversation here: https://www.namecheap.com/help-center/live-chat/
We sincerely apologize for the inconvenience. Stay tuned for updates in this post.
Kind regards,
Namecheap Support Team
Update @ 10:30 AM EDT | 14:30 UTC
Dear customers,
Unfortunately, the issue is still present. We are keeping in touch with our techs and will let you know as soon as possible once we have an update regarding the resolution.
Your patience is highly appreciated.
Kind regards,
Namecheap Support Team
Update @ 10:35 AM EDT | 14:35 UTC
Dear customers,
We are glad to inform you that the issue is resolved. We are receiving new emails now.
However, some of the requests may still be processed with a delay due to the previous downtime.
Thank you for your patience!
Kind regards,
Namecheap Support Team