[UPDATED] Issue with .shop domains DNS performance

Dear Customers,

Currently we are facing intermittent issues with .shop domains DNS resolution, where DNS queries do not go beyond Registry nameservers.

As a result, .shop domains may fail to resolve properly.

The issue has been escalated to the Registry for the investigation.

Once we have any news, this post will be updated right away.

We sincerely apologize for the inconvenience, and thank you for your patience and understanding in this matter.

Kind regards,
Namecheap Support Team

Update @ 04:00 PM EDT | 20:00 UTC

We are glad to let you know that the issue has been resolved.

Update @ 05:30 EDT | 21:30 UTC

Unfortunately, the issue recurred. The issue has been escalated to the Registry. We will inform you once we have any updates.