Dear Customers,
We regret to inform you that some Private Email users is currently experiencing temporary issues with the webmail at https://privateemail.com. The IMAP/SMTP connections do not affected.
Users may receive the following error messages: “Failed to synchronize messages” or “Error occurred while loading emails”.
Our team is already investigating the issue and working on a resolution.
Estimated Timeframe: Unfortunately, we do not have any ETA so far.
We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding in this matter. We’ll keep you updated here on a regular basis as we learn more details.
Kind Regards,
Namecheap Support Team
Update @ 07:55 PM EDT | 11:55 PM UTC
The issue with the Private Email webmail has been resolved.
We thank you for your patience.