[COMPLETED] UNSCHEDULED SOFTWARE MAINTENANCE ON SHARED AND RESELLER SERVERS | SEPTEMBER 11, 2026

We would like to inform you about the unscheduled software maintenance that will take place on Friday, September 11, at 9:40 AM EDT | 13:40 UTC.

Affected servers:
– Shared regular: 119, 311, 395, 149, 317, 401, 203, 359, 71, 275, 371, 905, 293, 377, 305, 389;
– Business: 107, 59, 137, 76, 149, 905, 17, 196, 23, 53;
– Premium: 101, 335, 92, 131, 347, 137, 353, 155, 59, 23, 701, 275, 77, 314, 911;
– Reseller: 11, 17, 38, 41, 53, 59, 74.

Maintenance window: 1 hour.
Expected downtime: up to 20 minutes.
Impact: issues accessing Webmail, in particular, the following error may appear: “Connection to storage server failed.”

Once maintenance starts, we will update you via this blog post, so we highly advise you to bookmark this page. Thank you for your patience and understanding on this matter.

Kind Regards,
Namecheap Support Team

Update @ 10:15 AM EDT | 14:15 UTC.
The maintenance has finished.