Dear Customers,
Our upstream provider Sectigo CA is currently experiencing an issue affecting SSL certificate issuance for domains with the .hk TLD. This may result in errors during the certificate activation or issuance process.
Sectigo technical team is currently working on a resolution. At this time, no estimated time for resolution (ETA) is available.
We are closely monitoring the situation and will provide further updates as soon as more information becomes available.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Kind regards,
Namecheap Support Team
Update @ 05:00 AM EDT | 09:00 UTC
Dear Customers,
Unfortunately, Sectigo’s technical team is still actively working on a resolution for this issue.
Thank you for your patience and understanding.
We will provide the next update within the next 2–4 hours, or sooner if we receive any new information.
Kind regards,
Namecheap Support Team