Dear clients,
We are currently experiencing an issue with the surge of outgoing emails are being rejected by recipient mail servers due to the sending server’s IP being blocked by Spamhaus on Shared and Reseller servers.
Our team is actively working on the issue. Unfortunately, we have no ETA so far.
We will provide updates as soon as we have any news. We sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Should you have any questions, feel free to contact our Support team.
Kind regards,
Namecheap Support Team
Update @ 1:04 PM EDT | 17:04 UTC
We are glad to inform you that the issue has been fixed. The outgoing email service should be working as expected.
Thank you for your patience and understanding.
