[Updated] Technical issues on SSL.com CA side – August 30, 2026

Dear Customers,

Our SSL Certificate provider, SSL.com, is currently experiencing issues with their system.

This issue may cause errors when activating, reissuing, or downloading SSLs, or when retrieving domain control validation details. Validation and issuance of pending SSL certificates may also be delayed.

We are communicating with SSL.com CA technical support and will keep you updated.

Feel free to contact our SSL support team via Live Chat or send an email to sslsupport@namecheap.com if you have any questions.

Please accept our sincere apologies for the inconvenience.

Kind regards,
Namecheap Support Team

Update @ 01:12 AM EDT | 05:12 UTC

Dear Customers,

Please be informed that the issue is still under investigation. We are in contact with the SSL.com CA Technical Support team regarding the resolution and will keep you updated via this post.

The next update will be provided within 2–4 hours.

Thank you for your patience and understanding.

Kind regards,
Namecheap Support Team