Dear Customers,
We will be performing scheduled maintenance on August 25-26, 2026. During the maintenance windows, our site, Namecheap.com, as well as the Sandbox environment, may be unavailable, respond more slowly than usual, or display error messages.
Additionally, billing-related operations may fail during the maintenance window. Such cases will be processed by our Billing team afterwards.
DNS will continue to operate normally.
The time frame for the maintenance is as follows:
- for the Sandbox environment:
August 25, 03:00 AM – 09:00 AM EDT | 07:00 – 13:00 UTC
- for the Namecheap.com production environment:
August 26, 03:00 AM – 08:00 AM EDT | 07:00 – 12:00 UTC
This will not affect any services, and our Customer Support Team will be available via live chat and the email engagement system.
We sincerely apologize for the inconvenience. Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team