Issues with Top-Up process using BTCPay

Dear Customers,

We are currently experiencing issues with the top-up process via BTCPay. This payment method was disabled on our website until the issue is resolved.

In the meantime, we recommend using another method of payment such as credit cards (we accept direct Visa, MasterCard, Discover, and American Express payments), PayPal, or top up your Namecheap account funds using BitPay.

Preliminary, the service is expected to be restored on Tuesday, Aug/11/2026. However, unfortunately, we do not have the exact ETA so far. We will surely keep you updated on the progress.

Should you have any questions, feel free to contact our Support team anytime.

We sincerely apologize for the inconvenience. Thank you for your patience and understanding.

Kind regards,

Namecheap Support Team