Dear Customers,
Today, July 16, 2026, we are experiencing issues with our hosting servers located in Phoenix.
There might be time-out errors on hosted websites and cPanel accounts, mail service issues and malfunction of other server-related services.
Unfortunately, we do not have an ETA for the issue’s resolution as of now. We sincerely apologize for the inconvenience and thank you for your patience and understanding.
We will provide an update here as soon we have any news.
Kind regards,
Namecheap Support Team
Update @ 4:28 PM EDT | 20:28 UTC
Full functionality has been successfully restored for some of the affected hosting servers. Our team is fully focused on resolving the issue for the remaining services. Thank you for your patience and understanding.
Update @ 6:32 PM EDT | 22:32 UTC
The issue was completely resolved, and all affected servers are available.