Dear Customers,
We regret to inform you that the Private Email service is currently experiencing temporary issues with accessing the Private Email webmail at https://privateemail.com.
Users may receive the following error message: “This site can’t be reached”.
Additionally, some customers might also experience IMAP/POP3 connection errors.
Our team is already investigating the issue and working on a resolution.
Estimated Timeframe: Unfortunately, we do not have any ETA so far.
We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding in this matter. We’ll keep you updated here on a regular basis as we learn more details.
Kind Regards,
Namecheap Support Team
Update @ 12:22 PM EDT | 16:22 UTC
Our team is currently gathering additional information to confirm the root cause of the issue. At this time, we do not observe any widespread impact on the overall system.
We will continue monitoring the situation and provide further updates as more details become available.