Dear Customers,
We are experiencing temporary technical issues that affect the Supersonic CDN service. As a result, websites using the Supersonic CDN service may experience 504 errors and/or slow loading.
The issue has been escalated to the responsible team. We are working hard to resolve it as quickly as possible.
ETA:
Unfortunately, there is no ETA for the issue resolution at the moment.
We will keep you regularly updated via this status post.
We sincerely apologize for the inconvenience it may cause. Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team
Update @ 09:35 AM EDT | 13:35 UTC
The responsible team identified a root cause, implemented fixes, and there should be improvements in the Supersonic CDN. The service stability is being monitored.
Update @ 10:16 AM EDT | 14:16 UTC
We are glad to inform you that the issue has been fully resolved.