Dear Customers,
We regret to inform you that Shared Server 254 is experiencing temporary hardware issues at the moment. Our technical team is working on the issue and doing their best to restore its functionality within the shortest possible time.
Affected services: the hosted websites, email accounts, cPanel interface, MySQL, FTP, and SSH access are not available.
ETA: ~4 hours
We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.
Kind regards,
Namecheap Support Team
Update @ 5:25 AM EDT | 09:25 UTC
We are glad to let you know that server254 is online now. The fix implementation is still in progress. The ETA is the same,
Update @ 7:54 AM EDT | 11:54 UTC
We need 1 additional hour to resolve the issue. Thanks for your patience.