[Resolved] Connectivity issues with our Aftermarket partner

Dear Customers, We are sorry to inform you that we are having connectivity issues with Afternic and this may cause potential delays with the provision of premium domains purchased with Namecheap. The issue affects only the domains listed on Afternic marketplace. Unfortunately, we do not have any ETA on the issue resolution but we will … Continue reading [Resolved] Connectivity issues with our Aftermarket partner

[STARTED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | MAY 18-19, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on Shared Servers 39, 64, 71, 72, 86, 87, 105, 139, 144, 145, 188, 255, 270, 276, 303, 305, 309, 319, 320, 326 that will take place on Saturday, May 18, 7:00 PM EDT | 23:00 UTC. During the maintenance, CloudLinux OS will be … Continue reading [STARTED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | MAY 18-19, 2024

Private Email Integration with Yahoo Mail will be discontinued on May 15, 2024

Dear Customers, This is to inform you that starting May 15, 2024, Yahoo will stop /// stopped supporting the Basic Authentication method for logging in and will require the use of a new method called OAuth. Currently, we have no plans to introduce open authentication (OAuth) to Private Email. Therefore, to ensure uninterrupted access to … Continue reading Private Email Integration with Yahoo Mail will be discontinued on May 15, 2024

[Resolved] Issues with Payments Submitted with BitPay

Dear Customers,        We are currently having issues with payments submitted with BitPay. As a result, you may receive the following error during the top-up process: ‘Invalid QR code’. Also, it may be not possible to check transactions and issue refunds from our side at the moment. In the meantime, we recommend that you use another … Continue reading [Resolved] Issues with Payments Submitted with BitPay

[Completed] .COM, .NET SCHEDULED REGISTRY MAINTENANCE ON May 18-19, 2024

Dear Customers, This is to let you know that on May 18-19, 2024, Verisign, the registry of .COM, .NET domains will be processing scheduled production maintenance. The time frame for the maintenance is as follows: May 18, 09:00 PM – 9:45 PM EDT | May 19, 01:00 – 01:45 UTC Domain availability checks, registrations, renewals, transfers, updates, and … Continue reading [Completed] .COM, .NET SCHEDULED REGISTRY MAINTENANCE ON May 18-19, 2024

[Completed] Sectigo CA Scheduled Maintenance – May 18-19, 2024

Dear Customers, This announcement is to inform you about the forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on May 18-19, 2024. The timeframe for maintenance is as follows: 23:00, May 18 – 1:00 UTC, May 19, 20247:00 PM – 9:00 PM EDT May 18, 2024 The maintenance will not affect existing, … Continue reading [Completed] Sectigo CA Scheduled Maintenance – May 18-19, 2024

[Planned] Sectigo CA Scheduled Maintenance – May 25-26, 2024

Dear Customers, This announcement is to inform you about the forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on May 25-26, 2024. The timeframe for maintenance is as follows: 23:00, May 25 – 1:00 UTC, May 26, 20247:00 PM – 9:00 PM EDT May 25, 2024 The maintenance will not affect existing, … Continue reading [Planned] Sectigo CA Scheduled Maintenance – May 25-26, 2024

[Planned] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVER 338 | May 21, 2024

Dear Customers, Please be informed that we are going to have the scheduled hardware maintenance on Shared Server 338 on Tuesday, May 21, 2024, at 11:00 AM EDT | 15:00 UTC. This essential maintenance will ensure that the server continues to deliver optimum performance. Maintenance window: 1 hour;Expected downtime: no downtime is expected. Once the maintenance starts, we will update … Continue reading [Planned] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVER 338 | May 21, 2024

[Completed] Namecheap Private Email Maintenance: Move networks to the new SRX on May 18, 2024

Dear Customers, This is to inform you about a coming maintenance on our Private Email servers. We are going to move networks to the new SRX The process will take place on May 18, 2024, at 3:00 AM EDT | 7:00 UTC. This upgrade is necessary in order to increase the service performance of our … Continue reading [Completed] Namecheap Private Email Maintenance: Move networks to the new SRX on May 18, 2024

[RESOLVED] CONNECTIVITY ISSUES WITH THE .AI DOMAINS REGISTRY

Dear Customers, We are currently experiencing connectivity issues with the .AI Registry.  As a result, it may not be possible to register/renew/transfer/manage .AI domains. The orders may fail with the error “No free connections, with processor code ‘3000’ and reason“. Whois service may also be affected. Our technical team is aware of the issue and is … Continue reading [RESOLVED] CONNECTIVITY ISSUES WITH THE .AI DOMAINS REGISTRY