Dear Customers,
We regret to let you know that we are experiencing an issue with processing emails. Unfortunately, we are not receiving emails temporarily. Thus, requests will be handled with a delay.
Once the issue is fixed, all sent emails will be delivered to us.
Meanwhile, our Customer Support Team is providing support via chat. Feel free to initiate the conversation here: https://www.namecheap.com/help-center/live-chat/
We sincerely apologize for the inconvenience. Stay tuned for updates in this post.
Kind regards,
Namecheap Support Team
Update @ 07:42 AM EDT | 11:42 UTC
Dear customers,
We are glad to let you know that we are receiving new emails now.
However, some of the requests may still be processed with a delay due to the previous downtime in receiving emails.
Thank you for your patience!
Kind regards,
Namecheap Support Team