Dear Customers,
We are currently experiencing technical issues affecting the EasyWP and CDN Dashboards. You may encounter different errors when trying to access the EasyWP and CDN Dashboards.
Additionally, some EasyWP websites pointed to ingress-daribow.ewp.live (63.250.43.13, 63.250.43.14) and ingress-derowd.ewp.live (63.250.43.15, 63.250.43.16) ALIAS records may be inaccessible.
The issue has been escalated to the responsible team to have it resolved as soon as possible.
Unfortunately, there’s no ETA.
We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter. We will update the status post once we have any news for you. Please accept our sincere apologies for the inconvenience.
Kind regards,
Namecheap Support Team
Update @ 01:20 PM EDT | 17:20 UTC
Please be informed that the SSL automation flow with CDN is also affected, specifically during the creation of a new CDN. If you encounter such issues, try switching the management type to another option until the issue is resolved. This can be done on the ‘SSL details’ page – you may use either the SSL Manager or the manual method. Alternatively, once the issue is fixed, you can switch the management type back to CDN automation.
No ETA for the resolution so far, regretfully.
The next update will be provided once there is any news.
Update @ 02:28 PM EDT | 18:28 UTC
Please note that if you started SSL activation using the CDN Automation option and encountered the error, you may switch to a different management method by using the change management option on the SSL details page.
It can be applied only for certificates for which the process is starting. For new or reissued certificates, the CDN Automation method is temporarily unavailable.
Thank you for your understanding and patience.
No ETA for the resolution for now, but we will surely keep you updated on the progress.
Update @ 05:21 PM EDT | 21:21 UTC
We are happy to announce that the issue is resolved now. We will continue monitoring the service to make sure that everything works properly. The next update will be provided within 1 hour.
Update @ 05:56 PM EDT | 21:56 UTC
The service is stable and the issue is fully resolved now. Thank you for your patience and understanding