[Resolved] Temporary Private Email Connectivity Issues via IMAP/POP3/SMTP – May, 13th

Dear customers,

We are currently experiencing issues with Private Email accounts added to mail clients via IMAP/POP3/SMTP.

Our Technicians are doing our best to resolve the issue as soon as possible.

Unfortunately, we do not have an ETA.

We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding in this matter. We’ll keep you updated here on a regular basis as we learn more details.

Update @ 04:20 AM EDT | 8:20 UTC

Our team is still actively working on resolving the issue affecting Private Email accounts connected via IMAP/POP3/SMTP.

We appreciate your continued patience and will share further updates as soon as they become available.

Update @ 04:50 AM EDT | 8:50 UTC
The issue with the Private Email IMAP/POP3/SMTP connection has been resolved.
We thank you for your patience.