Dear Customers,
This announcement is to inform you about the unscheduled maintenance that takes place at our Hosting Platform.
During the maintenance, activation of your orders for Shared and Reseller hosting packages might be delayed. It might also be impossible to perform modifications to already existing packages (upgrades, downgrades, main domain/cPanel username changes, adding domains to cPanel, etc.).
Please rest assured that the Billing Team will activate all the ordered packages once the maintenance ends, and you will receive access to the purchased services.
Timeframes:
05:00 AM – 05:55 AM EDT | 09:00 – 09:55 UTC
We will keep you updated on the progress and will let you know once the maintenance is completed.
Thank you for your patience and understanding in this matter. Should you have any questions, feel free to contact our Support Team anytime.
Kind regards,
Namecheap Support Team
UPDATE @ 05:27 AM EDT | 10:27 UTC
We are glad to let you know that the maintenance has been completed. Thank you for your patience and understanding!
Kind regards,