Dear Customers,
This is to inform you of the upcoming scheduled maintenance for the Private Email service.
The update will take place on September 19, 2026 03:00 AM EDT | 07:00 UTC. This update is necessary to apply software updates to maintain a secure, stable, and high-performing infrastructure.
Time: 03:00 AM EDT | 07:00 UTC to 04:15 AM EDT | 08:15 UTC
Downtime: 20 minutes
Services impact:
– Webmail, DAV/CALDAV will be unavailable to customers for approximately 20 minutes.
– privateemail.com customers will not be able to log in to webmail, but mail continues to be delivered over IMAP/SMTP.
We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.
Kind regards,
Namecheap Support Team