Dear Customers,
This is to inform you about a forthcoming Private Email software upgrade that will take place on June 21, 2025, at 3:00 AM EDT | 7:00 UTC. This upgrade is necessary in order to increase the service performance of our servers.
Maintenance window: 1 hour and 40 minutes.
Expected downtime: during the maintenance, Private Email services may become unavailable for up to 5 minutes.
The following services will be unavailable: All Private Email services (Webmail, DAV\CALDAV, Active Sync, and processing of billing orders)
Once the maintenance starts, we will be updating you constantly through this blog post. Thank you for your understanding and patience.
Kind regards,
Namecheap Support Team