Dear Customers,
Some customers may experiencing temporary issues with accessing Private Email webmail at https://privateemail.com.
Users who use Telstra ISP may receive the following error message: “Your connection is not private”
As a workaround affected customers may change DNS resolver. For example: 1.1.1.1/1.0.0.1 or 8.8.8.8/8.8.4.4
Our team is already investigating the issue and working on a resolution.
Estimated Timeframe: Unfortunately, we do not have any ETA so far.
We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding in this matter. We’ll keep you updated here on a regular basis as we learn more details.
Kind Regards,
Namecheap Support Team