Dear Customers,
We will be performing scheduled maintenance on the server where our support helpdesk is located on September 25, 2025.
The timeframe of the maintenance is as follows:
06:00 – 06:35 UTC | 02:00 – 02:35 AM EDT
During the maintenance, we expect a short downtime (3 minutes). During it, you will not have an opportunity to open new chats and send messages. Also, email replies from our Support Team will be sent after the downtime end.
Your patience is highly appreciated.
Kind regards,
Namecheap Support Team
Update@ 06:00 UTC | 02:00 AM EDT
Dear Customers,
The maintenance has started.
We will keep you updated once it is finished.
Kind regards,
Namecheap Support Team
Update@ 06:35 UTC | 02:35 AM EDT
Dear Customers,
The maintenance is prolonged for 30 minutes.
We appreciate your understanding and patience!
Kind regards,
Namecheap Support Team
Update@ 07:05 UTC | 03:05 AM EDT
Dear Customers,
We are glad to let you know that the maintenance is finished.
Feel free to contact us if you have any questions.
Kind regards,
Namecheap Support Team