[PLANNED] PIR REGISTRY SCHEDULED MAINTENANCE ON August 5, 2025

Dear Customers,  This is to let you know that on August 5, 2025, the Registry of .ORG .FOUNDATION, .GIVES, .GIVING, .CHARITY, .NGO, .ONG will be performing a scheduled maintenance. The time frame for the maintenance is as follows: 05:00 PM – 07:30 PM EDT | 21:00 – 23:30 UTC Domain availability check, registrations, renewals, and updates will … Continue reading [PLANNED] PIR REGISTRY SCHEDULED MAINTENANCE ON August 5, 2025

INTERMITTENT ISSUES WITH THE EMAILS DELIVERY

Dear Customers, Currently, we are experiencing issues with the delivery of emails from Namecheap: Trusted device verification, Password Reset, .etc. Our developers are doing their best to investigate this as soon as possible. Once we have any news about the email delivery, this post will be updated right away. We sincerely apologize for the inconvenience, … Continue reading INTERMITTENT ISSUES WITH THE EMAILS DELIVERY

Description issue in our recent email

Dear Customers, We’ve faced an issue with the Domain Privacy description in our recent email “Action required: Please review your contact information.” We apologize for any confusion this may have caused. Please be assured that the domain contact details remain hidden if the Domain Privacy service is enabled. The issue has been reported and it … Continue reading Description issue in our recent email

[COMPLETED] SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL | July 29, 2025

Dear Customers, Please be informed that the scheduled Autobackup tool maintenance on Premium and Business hosting servers will take place on Tuesday, July 29 at 11:30 AM EDT | 15:30 UTC. The primary purpose of this maintenance is to ensure our servers remain up-to-date and continue to deliver optimal performance. Affected servers:Premium: 4, 12, 37, … Continue reading [COMPLETED] SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL | July 29, 2025

[PLANNED] SCHEDULED HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C26 | July 30, 2025

Dear Customers, Please be informed that the maintenance will take place on Wednesday, July 30, at 2:00 AM EDT | 06:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 3 hours;Expected network downtime: up to 1 hour;Affected services: Public network services on dedicated … Continue reading [PLANNED] SCHEDULED HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C26 | July 30, 2025

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 30, 2025

Dear Customers, Please be informed that the software maintenance on Shared servers will take place on  Wednesday, July 30, 2025, at 3:00 AM EDT | 07:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 5 hoursAffected services: cPanel/Webmail services will be non-accessible during the downtime periodExpected downtime: up to 10 minutes per … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 30, 2025

[PLANNED] SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL | JULY 30, 2025

Dear Customers, Please be informed that the scheduled Autobackup tool maintenance on Premium and Business hosting servers will take place on Wednesday, July 30 at 10:00 AM EDT | 14:00 UTC. The primary purpose of this maintenance is to ensure our servers remain up-to-date and continue to deliver optimal performance. Affected servers:Premium: 3, 5–8, 10, 11, 13–15, 21–27, 29–32, 35, 38–39, … Continue reading [PLANNED] SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL | JULY 30, 2025

[Planned] Scheduled Maintenance for Two-Factor Authentication feature on July 09–July 31, 2025

Dear Customers, Our communications service provider will be conducting a series of planned maintenance from July 9 to July 31, 2025. During the maintenance window, there may be intermittent delays or failures delivering SMS to United States and Canada handsets, which can affect the usage of the Two-Factor Authentication feature on our website, namely Namecheap … Continue reading [Planned] Scheduled Maintenance for Two-Factor Authentication feature on July 09–July 31, 2025

[Planned] .TO TLD migration to Tucows Registry, July 31, 2025

Dear Customers, This is to let you know that on July 31, 2025, .TO TLD will be migrated to Tucows Registry. The migration time-frame is as follows: 12:00 PM – 04:00 PM EDT | 16:00 – 20:00 UTC Domain availability checks, registrations, renewals, transfers, updates, and WHOIS availability checks may not be possible during this migration window. DNS service will … Continue reading [Planned] .TO TLD migration to Tucows Registry, July 31, 2025

[Started] Production environment maintenance of EasyWP, Jul 18 – Aug 1, 2025.

Dear customers, We’d like to inform you about an upcoming EasyWP maintenance in the Production environment on July 18 – August 1, 2025. We expect that during the maintenance, websites can be unavailable for up to 1 minute. Date: July 18, 2025 – Aug 1, 2025Start time: 08:00 AM EDT | 12:00 UTCEnd time: 05:00 … Continue reading [Started] Production environment maintenance of EasyWP, Jul 18 – Aug 1, 2025.