Dear Customers,
We are currently having issues with payments submitted with BitPay and BTCPay.
Your deposit attempts may be unsuccessful due to this. Please refrain from using these payment options as a top-up method until the issue is resolved.
In the meantime, we recommend that you use another method of payment, such as credit cards (we accept direct Visa, MasterCard, Discover, and American Express payments), or PayPal to complete your purchases with us.
Unfortunately, we do not have any ETA so far. We will surely keep you updated on the progress.
Should you have any questions, feel free to contact our Support team anytime.
We sincerely apologize for the inconvenience. Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team
Update @ 01:55 PM EDT | 17:55 UTC
We are glad to let you know that the issue has been resolved, and the normal work of the affected services has been restored.
Should you have any questions, please contact our Support team.
Thank you for your patience!