Dear Customers,
Unfortunately, currently, we experience issues with Two-Factor Authentication and Trusted Device features on namecheap.com. It may not be possible to login to Namecheap accounts with Two-Factor Authentication and Trusted Devices features.
Also API and Domain Vault service are affected by the issue.
Our technical team is currently working to have the matter resolved as soon as possible. This post will be updated, once we have any news.
This issue will not affect any of your services, however, and our Customer Support Team will be available via Live Chat and the ticket system should you have any questions or concerns.
We sincerely apologize for the inconvenience.
Kind regards,
Namecheap Support Team
Update @ 06:45 AM EDT | 10:45 UTC
Order processing may have also been affected by the outage.
Our Billing team is also checking transactions per which no orders were created. Rest assured that we will refund all the extra charges within the next 4 hours.
Update @ 07:30 AM EDT | 11:30 UTC
There might be issues with completing the activation instructions via the selected cPanel-based SSL manager activation method and delays in installation of SSL certificates through the mentioned tool.
Update @ 07:40 AM EDT | 11:40 UTC
We are glad to let you know that the issues have been resolved.