Dear Customers,
Some SSL certificates are currently taking longer than usual to be issued. Our team is working on it, and we’ll share the next update within 30 minutes.
If you’ve already completed domain validation (DCV), no further action is needed. Your certificate will be issued automatically, just with some delay. Please don’t reissue or place a new order, as this may restart the process.
Certificates that are already issued and installed are not affected.
We apologize for the inconvenience and thank you for your patience.
Kind regards,
Namecheap Support Team
Update @ 10:40 AM EDT | 14:40 UTC
We’re working on a likely cause of the delays and monitoring closely to confirm it resolves the issue.
Update @ 11:47 AM EDT | 15:47 UTC
We’ve identified the cause of the delays and are working closely with our certificate authority partner to restore normal processing times.
Certificate issuance is continuing, but some certificates may still take longer than usual.
