Dear Customers, We regret to let you know that due to the network issues resulting in emergency maintenance we are also experiencing issues with our support helpdesk; as a result, our team is not fully able to process emails/tickets and assist you fully in chats. Our team is investigating the issue and we are doing … Continue reading Issues with the Support Helpdesk – May 6, 2021 →

Dear Customers, Our site, Namecheap.com, was recently undergoing unscheduled maintenance to upgrade our systems in order to better serve you. As a result, the website performance may be slow, and some pages may be unavailable. Also, you may get errors 521-524. As for the affected services, servers in Phoenix may be unavailable. Please rest assured … Continue reading [In progress] Namecheap.com emergency maintenance →

Dear Customers, We will be performing a scheduled maintenance to our website sandbox environment on May 5, 04:00 AM – 07:00 AM EDT | 8:00 – 11:00 UTC During the maintenance window domain registration and management at Namecheap Sandbox Environment as well as Namecheap Sandbox API may be affected. Our Customer Support Team will be … Continue reading [Completed] Namecheap Sandbox Scheduled Maintenance – May 5, 2021 →

Dear Customers, We will be performing scheduled maintenance to our website production environment on May 12. The time-frame for the maintenance is as follows: May 12, 02:00 AM – 03:40 AM EDT | 06:00 – 07:40 UTC During the maintenance window the following services may be intermittently affected: Domain name management Domain name registration, reactivation, … Continue reading [Planned] Namecheap.com Production Scheduled Maintenance – May 12, 2021 →