Category Archives: General

[Updated] NAMECHEAP.COM connectivity issues for the clients located in India

Dear Customers, Our site, Namecheap.com, may be unavailable for clients located in India. We would like to assure you that we do not have any issues on our side, however, if you are trying to access our website from India you may get error 500. Our technology team is currently investigating the issue and searching for possible … Continue reading [Updated] NAMECHEAP.COM connectivity issues for the clients located in India

[Planned] .DE domains Scheduled Registry Maintenance on March 28, 2023

Dear Customers, This is to let you know that on March 28, 2023, Denic, the registry of .DE domains will be processing scheduled maintenance. The time-frames for the maintenance are as follows: 3:00 AM – 4:00 PM EDT | 7:00 – 8:00 UTC Domain availability checks, registrations, renewals, updates, and WHOIS may not be possible … Continue reading [Planned] .DE domains Scheduled Registry Maintenance on March 28, 2023

[Complete] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVER 301 | MARCH 22, 2023

Dear Customers, Please be informed that the scheduled hardware maintenance will take place on Wednesday, March 22 2023, at 01:00 AM EST | 6:00 UTC. The maintenance will be performed on Shared Server 301. The main purpose of the upgrade is to ensure that the servers continue to deliver optimum performance. Affected services: Server 301;Maintenance window: 2 hours;Expected downtime: up to 2 … Continue reading [Complete] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVER 301 | MARCH 22, 2023

[PLANNED] MAINTENANCE OF EASYWP AND CDN DASHBOARDS | MARCH 27, 2023

Dear Customers, We would like to inform you about the upcoming maintenance. It will start on Monday, March 27, 2023, at 6:30 AM EST | 10:30 UTC. The maintenance will last 30 minutes. Maintenance window: 30 minutes. During this maintenance, EasyWP and CDN dashboards will be unreachable. The maintenance will not affect the EasyWP subscription and downtime will not be … Continue reading [PLANNED] MAINTENANCE OF EASYWP AND CDN DASHBOARDS | MARCH 27, 2023

[Completed]Jellyfish maintenance for upgrade DB

Dear clients, This announcement is to inform you about the forthcoming scheduled Jellyfish maintenance that is going to take place on Monday, March 20, 2023, at 04:00 AM EDT | 08:00 UTC Maintenance window: 1 hour.Expected downtime: 15 minutes of downtime expected.Possible impact: Jellyfish admin page, new domains/rules adding functionality will be unavailable. The email … Continue reading [Completed]Jellyfish maintenance for upgrade DB

[Planned] Emergency Software Maintenance in the Cabinet C133 | March 16, 2023

Dear Customers, Please be informed that the emergency software maintenance in the cabinet C133 will take place on Thursday, March 16th, 2023, at 4:00 AM EST | 08:00 UTC. This maintenance will ensure that the servers located in the cabinet C133 continue to deliver optimum performance. Maintenance window: 3 hours;Affected services: Private Email, Anti-spam service, EasyWP, Shared and … Continue reading [Planned] Emergency Software Maintenance in the Cabinet C133 | March 16, 2023

[Updated] Intermittent Issues with the Domain Search for some Handshake TLDs

Dear Customers, We are currently experiencing intermittent issues with the Domain Search of some Handshake TLDs (.fam, .voice, .prodazha) on our site. When searching for domain names with these TLDs, you will see an “Invalid TLD” error message. These TLDs are no longer supported and will soon be removed from our list of supported TLDs. … Continue reading [Updated] Intermittent Issues with the Domain Search for some Handshake TLDs

Issues with domains opted in for Fast Transfer.

Dear Customers, We are sorry to inform you that we are having connectivity issues with our Aftermarket partner and this may cause errors during the following actions: – changing contact details and ownership of the domains that are listed for sale on Afternic and opted in for Fast Transfer;– listing domains for Fast Transfer on … Continue reading Issues with domains opted in for Fast Transfer.