[Resolved] Issues with the Support Helpdesk – August 6, 2019

Dear Customers,

We regret to let you know that we are experiencing issue with our support helpdesk; as a result, we are unable to assist you in chats and there may be delays with the reply to the tickets. Our team is investigating the issue and we are doing our best to come back online. Meanwhile, our Customer Support Team is providing support via Skype. The following are our emergency Skype accounts:

Domain Support:

namecheap1
namecheap2
namecheap3
namecheap4
namecheap5

Hosting Support:

namecheap6
namecheap7
namecheap8

SSL Support:

namecheap9

Transfer Assistance Support:

namecheap10
namecheap11

We sincerely apologize for the inconveniences. Stay tuned for updates in this post.

Kind regards,
Namecheap Support Team

@

Update @ 15:15 EDT | 19:14 UTC

Dear Customers,

We would like to let you know that the issue has been resolved.

Thank you for your patience and understanding.

Kind regards,
Namecheap Support Team