Dear Customers,
We are experiencing temporary technical issues that affect the Supersonic CDN service. As a result, some websites connected to the Supersonic CDN service may experience “This site can’t be reached” errors or other connection issues.
Also, please note that websites that use SSL automation with the CDN are also affected.
We encourage you to use alternative methods for SSL activation/reissue for now. You can find more details about different methods here: https://www.namecheap.com/support/knowledgebase/article.aspx/794/67/how-do-i-activate-an-ssl-certificate/
The issue has been escalated to the responsible team. We are working hard to resolve it as quickly as possible.
ETA:
Unfortunately, there is no ETA at the moment. We will keep you regularly updated via this status post.
We sincerely apologize for the inconvenience it may cause. Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team
Update @ 12:05 PM EDT | 16:05 UTC
We are glad to inform you that the issue has been fixed. Yet, we are monitoring the services to ensure they remain stable. The issue was caused by a massive DDoS attack.
Update @ 12:35 PM EDT | 16:35 UTC
The issue has been fully resolved.